Complex workflows,
made simple.
I'm Van Ngo — a Lead UI/UX Designer at 834 Labs specializing in enterprise SaaS and insurance tech. I turn multi-role, high-stakes workflows into tools people actually trust, backed by a graphic design foundation that makes every screen look as good as it works.
Selected Work
MyAdmin360
Transformed a fragmented legacy ecosystem into a centralized SaaS command center for insurance professionals. Architected a 3-tier user hierarchy, built a design system from scratch, and condensed a 7-step contracting workflow into 3 steps.
QueueReaper
Designed and built a full-stack auction intelligence platform from scratch — giving wholesale dealers real-time visibility across live lanes, a buyer pipeline CRM, transport coordination, and invoicing inside one command center built for split-second deal flow.
QueueCore
Designed an all-in-one shop management SaaS for the modern barbering industry from the ground up. QueueCore bridges daily operational chaos and data-driven growth — combining scheduling, inventory, and performance analytics.
AgilityFMO.com
Turned a corporate brochure site into an agent conversion machine. New IA, custom design system, and conversion-focused pathways — agents go from landing to contracting in fewer clicks, with trust signals surfaced where they matter most.
I design for the messy middle — where business complexity meets real people.
My background is a mix of product thinking and graphic design craft. Before leading UX at 834 Labs, I spent years doing print and brand work — that visual foundation is what separates my interfaces from functional-but-forgettable.
I'm most effective in environments where the problem is genuinely hard: three-tier user hierarchies, financial data clarity, legacy-to-modern transitions. I work closely with stakeholders and engineers, and I push back when I need to — with research to back it up.
Have a complex problem
that needs untangling?
Currently open to senior individual contributor and lead roles in B2B SaaS. I work best where the problem is genuinely hard — complex hierarchies, legacy-to-modern transitions, or 0→1 product builds.